IT Consulting
Specialists who solve hardware and software problems with fast, effective answers.
MANAGEMENT & SUPPORT
Specialists who solve what slows your operation down
iWinds Consulting gives you access to specialists for IT advice and to solve hardware and software problems, with fast, effective answers.
- Direct attention to every request
- Remote assistance on your equipment
- Specialized support
- Infrastructure assessment and improvements
What does IT consulting solve?
A specialist who looks at your problem with the experience of thousands of solved cases.
iWinds specialist explaining a diagnosis directly to a client
Direct attention to every request: you describe the problem and get a concrete diagnosis.
No intermediaries, no endless tickets: the answer comes from the person who knows how to solve it.
iWinds specialist with headset assisting a client remotely from his desk
Remote assistance on your equipment: we step in without moving anyone from their desk.
We cover hardware, software and IP telephony, with an assessment of your current infrastructure.
iWinds advisors reviewing technical decisions with a client in a meeting room
Advisory that prevents wrong purchases and improvised solutions.
The accumulated experience of 25 years of iWinds at the service of your operation.
What IT Consulting includes
Direct attention
Every request answered by a specialist.
Remote assistance
Intervention on your equipment without anyone traveling.
Hardware & software
Diagnosis and resolution at both layers.
IP telephony
Specialized support for your voice platform.
Infrastructure assessment
An overview of its condition and possible improvements.
Advisory
Technical decisions backed by experience.
HOW WE WORK
From the first meeting to operation
01
Assessment
We listen to your request and route it to the right specialist.
02
Implementation
We diagnose with remote assistance on your equipment.
03
Monitoring
We solve it and document the solution applied.
04
Support
We recommend improvements so the problem does not come back.
Have a problem nobody can solve?
Tell us the problem and a specialist will reply with the diagnosis and the solution path.