Everything in one place.
Your customer
service hub
Unify WhatsApp, Instagram, Messenger and your email in one inbox
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Unify WhatsApp, Instagram, Messenger and your email in one inbox
WhatsApp, Instagram, Facebook and your website chat in a single panel. Reply from one place without switching apps.
Every inquiry reaches the right agent based on expertise and availability. No manual forwarding, no delays.
Automatically answers frequent questions 24/7. The bot learns from every interaction and escalates to a human when needed.
Full customer history opens with every conversation. Past purchases, notes, tags and all the context your agent needs.
Response times, volume by channel, customer satisfaction. Concrete data to improve your operation day after day.
Send segmented bulk messages to your customer lists. Promotions, reminders and communications that convert.
All your channels in one place, with AI answering for you
WhatsApp, Instagram, Facebook and your website chat integrated in under 48 hours.
The chatbot instantly handles frequent questions and routes complex ones to the right agent.
With shared history, notes and live metrics, each agent resolves more cases per hour.
iWinds ChatApp is built for businesses that handle high volumes of inquiries and cannot afford to miss a single sales or retention opportunity.
Unify all your support channels, automate with AI and coordinate your team from a single platform.