Everything in one place.
Your customer
service hub
Unify WhatsApp, Instagram, Messenger and your email in one inbox
PLATFORM
Bring all your customer conversations into one place
- Bandeja unificada: WhatsApp, Instagram y Facebook en un solo panel
- Respuestas rápidas con IA para reducir tiempos de espera
- Asignación inteligente de conversaciones a tu equipo
- Métricas en tiempo real para medir el rendimiento del equipo
Your customer service operations center
Unified inbox
WhatsApp, Instagram, Facebook and your website chat in a single panel. Reply from one place without switching apps.
Smart routing
Every inquiry reaches the right agent based on expertise and availability. No manual forwarding, no delays.
AI Chatbot
Automatically answers frequent questions 24/7. The bot learns from every interaction and escalates to a human when needed.
CRM in every chat
Full customer history opens with every conversation. Past purchases, notes, tags and all the context your agent needs.
Real-time reports
Response times, volume by channel, customer satisfaction. Concrete data to improve your operation day after day.
WhatsApp campaigns
Send segmented bulk messages to your customer lists. Promotions, reminders and communications that convert.
Handle twice the conversations with the same team
All your channels in one place, with AI answering for you
Connect all your channels
WhatsApp, Instagram, Facebook and your website chat integrated in under 48 hours.
AI filters and answers for you
The chatbot instantly handles frequent questions and routes complex ones to the right agent.
Your team performs at its best
With shared history, notes and live metrics, each agent resolves more cases per hour.
WHO IT IS FOR
Built for growing businesses
iWinds ChatApp is built for businesses that handle high volumes of inquiries and cannot afford to miss a single sales or retention opportunity.
- Ecommerce que necesitan atención post-venta eficiente y rápida
- Empresas de servicios con múltiples canales de consulta simultáneos
- Equipos de soporte técnico con alto volumen de tickets diarios
- Negocios que quieren profesionalizar y escalar su atención al cliente
NOW IS THE TIME
Serve customers better.
Start today.
Unify all your support channels, automate with AI and coordinate your team from a single platform.
- WhatsApp, Instagram, Messenger y web unificados
- Automatizaciones con IA para responder más rápido
- Equipo coordinado, sin perder contexto